Thank you for choosing Florencia for your perfume purchases. This Shipping Policy explains our shipping practices, timelines, and costs. If you have any questions, feel free to contact us at shopflorenciaperfumes@gmail.com.
1. Processing Time
- Orders are processed within 1-3 business days after the payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Rates and Delivery Times
Florencia offers the following shipping options across India:
- Standard Shipping: Estimated delivery within 5-7 business days depending on your location.
- Express Shipping: Estimated delivery within 2-3 business days for select locations.
Shipping rates are calculated at checkout based on your location and chosen delivery method.
3. Order Tracking
Once your order is shipped, we will send you a tracking number by email. You can use this tracking number to monitor your package’s progress through our carrier’s website.
4. Delayed or Lost Shipments
Florencia is not liable for delays caused by shipping carriers. If your order is delayed or lost, please reach out to our customer service team at shopflorenciaperfumes@gmail.com, and we will assist in locating your package or finding a suitable resolution.
5. Shipping Address Accuracy
Please double-check your shipping address when placing an order. Florencia is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.
6. Changes to This Policy
Florencia may update this Shipping Policy from time to time. Any changes will be effective immediately upon posting on this page.
Thank you for shopping with us in India!